Privacy policy

This website

This website has no forms and does not ask you to enter personal information. If we add online forms later, we will update this page first.

We use Google Analytics to count visits and see which pages people use, so we can improve the site. It records general information such as the pages you view, how you reached us and your type of device. It does not ask for your name or contact details.

Our branch pages can show a map from Google Maps. The map loads only when you tap Show map. Google may then set cookies and receive information about your visit, under Google’s own privacy policy.

When you tap a phone number, a Viber link or an email link, you leave the website and continue in your own phone, Viber or email app.

Information we collect at our clinics

When you call, message, email or visit us, we collect only what we need to serve you:

• Your name, age, sex, address and contact number
• Your doctor’s request and the tests or consultation you need
• Your test results and related health information
• Your HMO or insurance details, if you use them
• Payment records and official receipts

How we use it

We use your information to perform your tests, release your results to you and your doctor, process HMO and insurance claims, issue receipts, and meet the record-keeping rules that apply to clinics and laboratories.

We do not sell your information, and we do not use it for advertising.

Who we share it with

Your results are shared with you, with the doctor who requested them, and with anyone you authorize in writing. If you use an HMO or insurer, we share what they need to process your claim. We may also share information when the law or a government health authority requires it.

How we keep it safe

Patient records are handled only by staff who need them for their work, and they are bound to keep them confidential. Records are kept for as long as the law requires and are then disposed of securely.

Your rights

Under the Data Privacy Act, you have the right to be informed about how your data is used, to see the data we hold about you, to have mistakes corrected, to object to or withdraw consent for certain uses, to ask for your data to be deleted where the law allows, and to file a complaint with the National Privacy Commission.

Contact us about your data

For any question or request about your personal information, email info@sunrisediagnostic.com.ph, call (02) 8332-6875, or write to us at JLB Bldg., Km 12 MacArthur Highway, Brgy. Marulas, Valenzuela City 1440. Attention: Data Protection Officer.